Privacy information

Ironmark Critical Services is a trading name of Ironmark Digital Ltd. This notice explains how Ironmark Digital Ltd handles information submitted through this website.

Technical enquiries

If the online enquiry form is enabled, the details you provide are sent securely to our internal Ops platform for review and response. The main website does not retain a separate database copy of the enquiry.

If you contact us by email, your message and contact details are processed through our business email service and may later be recorded against the relevant enquiry or job in Ops.

Enquiry information may include your name, organisation, contact details, site or project location, the service required and the technical information you choose to provide. It is used to assess the requirement and respond to you.

Information to avoid

Do not submit passwords, alarm codes, door access credentials, private keys or other security secrets through the enquiry form. Only provide information that is reasonably needed to explain the requirement.

Retention and access

Enquiries and replies are available to authorised staff in our internal Ops platform. Enquiry notifications can be emailed to configured members of our team. Retention and deletion arrangements will be confirmed before the production form is activated.

Website analytics

With your consent, this website loads Ironmark Insights to measure page use and selected interactions. Insights uses random visitor and session identifiers in browser local storage and receives technical request information, including the IP address and browser user-agent. It does not receive the contents of the technical enquiry form.

The tracker remains disabled until you accept analytics. You can withdraw consent using the Cookie settings control in the footer. See the cookie and analytics information for the storage names, measurements and controls.

Your choices

The form requires confirmation that the information may be used to assess and respond to the enquiry. Submitting the form does not add you to a marketing list.

Privacy contact

For questions about how your information is used or to make a privacy request, email privacy@ironmarkdigital.co.uk.

Ironmark Digital Ltd is registered in England and Wales under company number 17132407.

Last reviewed: September 2026